Terms & Conditions

All rental quotes will be sent via email after your consultation by phone or email. All quotes are inclusive of carriage both ways, shipping insurance and our cleaning service.

We will send you a confirmation email when we receive your payment. We regret that should you need to cancel your booking we can only refund you if we can re -hire the bunting. We also require a separate cheque for £150 which WILL NOT be cashed and will be returned to you when the bunting returns to us in a reasonable* condition.

The bunting will be sent with basic instructions on how to put it up along with simple safety and care instructions. If you would like the bunting to be put up for you, please email us to discuss what we can do for you.

The rental period is from the Wednesday or Thursday before your event when it will be delivered to you by courier. We then ask that you or one of your party put the flags back into their bag ready for our courier to collect the following Monday or Tuesday. We take care of the rest! If you need a longer rental period then please let us know and we will do our very best to accommodate you.

If you have any more questions please do not hesitate to ask.

*Reasonable means the bunting only needs basic laundering and pressing which we are happy to take care of. All our bunting is made to the highest standard and shouldn’t rip or tear easily with basic handling.

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